Marketing Writer

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase – to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means keeping ourselves customer obsessed and always being open to trying new things. Above all, it's about working with people who are passionate about building the bank of the future.

Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the centre. We have created a new organization and we are looking for solution-oriented, commercially minded, customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team.

Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.

The Role

At J.P. Morgan Chase, we’re expanding our digital capabilities and investing in growth opportunities for various parts of the firm. We believe that engaging, relevant and contextual content is at the heart of personalised customer experiences. We’re also committed to designing content for reuse in a way that’s measurable and consistent.

We are looking for a talented and versatile copywriter to join our team.

Responsibilities:

Collaborate with researchers, product managers, and SMEs to write meaningful and human investments content, including - but not limited to - a mix of editorial and explanatory copy for our audience.
Effectively manage multiple projects and deadlines.
Help maintain writing guidelines that are in line our brand and voice.
Collaborate with stakeholders across the organization who come content design from different angles—like PR, brand, legal, risk, and more—to facilitate progress and influence direction
Partner with our brand, marketing, localization, and customer service teams to create a cohesive experience.
Partner with Researchers and Information Architects to observe and conduct user testing and research to inform our experiences.
Champion the value of good shareable content among other teams

Skills/qualifications

You are passionate about communicating clearly and making the complex simple.
You can explain complex ideas simply and with humanity.
Moving between strategy and hands on writing and editing comes naturally to you.
You’re a strong collaborator who can work across Design, Marketing and Brand ensuring a consistent voice.
You’re a natural storyteller, a systems thinker, and a content champion who people want to work with.
You understand the importance of SEO but equally you’re able to commit to writing in a compelling and engaging way about virtually anything