Logistics Writer

Omniscient Digital is a premium content marketing and SEO agency that serves major B2B software companies like Adobe, Poll Everywhere, Order, and more.

Our work has been featured on websites like HubSpot, Shopify, Semrush, Intercom, and CXL, and our strategies are used by many of the top content marketing teams worldwide.

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Omniscient Digital is an organic growth agency helping B2B software companies turn content and SEO into growth channels. We’ve built content and SEO programs for companies like Jasper, Adobe, Loom, Order.co, Vendr, Hotjar, and more.

Our work has been featured on websites like HubSpot, Shopify, Intercom, and CXL, and our strategies are used by many of the top content marketing teams around the world.

Our team is 100% remote. Learn about the core values that drive how we work and build a company.
About this role

Omniscient Digital is growing quickly, and we deeply believe in our commitment to never compromising content quality. It’s what differentiates us from other agencies. Writing great content requires great writers.

We are seeking detail-oriented technical writers to create actionable, authoritative content for our clients. Our most immediate need is for a writer with knowledge of or experience in the transportation and logistics industry. If you’re familiar with the ins and outs of transportation costs, parcel spend management, and freight audits, we have a project queued up for you.

*Please note that we don’t work with writers who subcontract their work.
Responsibilities:

Create and refine content that explains transportation-related concepts to already-knowledgeable transportation and finance/accounting personas (including executives)

Skillfully showcase the capabilities and differentiators of our client’s audit and pay software in content to attract potential users (parcel shippers, manufacturers, 3PLs, etc.)

Manage complex information and multiple projects within content specifications and budget restrictions

Use company brand voice and messaging for written pieces to accurately represent and reinforce the company culture

Implement comprehensive technical documentation, feedback, and changes whenever possible

Ensure projects are completed on time and QA content for errors to ensure that it meets high-quality standards

Suggest best practices and optimizations throughout content generation projects

Use previously selected fonts and other typographic elements

Job Qualifications and Technical Skill Sets:

Bachelor’s degree in relevant technical field and 2+ years of experience writing for the logistics or transportation industry. You can combine your expert-level industry knowledge, robust client documentation, and thorough research to produce content that aligns with our client’s expectations and speaks to their audience.

Excellent written and verbal communication skills and healthy analytical and critical thinking skills. You turn complex concepts into compelling narratives. You’re skilled at finding the story within complicated topics and can capture our client’s brand voice in every piece of writing.

SEO experience. You know how to search-optimize your content without sacrificing quality and can balance the needs of both your client and reader within your content.

Experience gathering and communicating insights from subject matter experts. You’re comfortable independently conducting SME interviews or reviewing interview recordings to add expert opinion and narrative to your content. You know how to draft questions to get the information you need and how to structure stories around the answers.

Time management and organizational skills. You always meet your deadlines—or communicate in advance when you may need a deadline pushed back.

Experience with both print and digital media formats. You’re also proficient in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat.

Positive attitude. You’re kind, passionate, curious, and friendly! You’re open to exploring new ideas, keeping updated on trending topics in the logistics and transportation industry, and feeling passionate about crafting excellent content. You welcome feedback and love learning how to improve your craft.

Other Preferred Qualifications:

Familiarity with HTML and CSS. You have a basic understanding of the different elements of HTML and CSS.

Some B2B, SaaS, and marketing experience. We primarily work with clients in these fields. Writing and/or first-hand experience in one or more of these areas will help you acclimate to our working environment and excel in your craft. For this role, we prioritize writers with writing and/or work experience in the logistics industry.

Portfolio

A recent portfolio with technical writing experience is a must. Please submit 3-5 sample articles published within the past three years for consideration*. At least 2 of these should be logistics or transportation-related.

* Older samples will be accepted only if accompanied by newer works.
Our hiring process

We read every application and aim to reply within a few weeks of submission. Response times may vary depending on the time of year, number of applicants, and other factors. However, we are urgently hiring for this role. If we’re interested in moving forward with your application, we’ll likely reach out sooner via email.
Ready to apply?

Keep scrolling to submit your information. We’re excited to meet you!

If you have any questions during or after the application process, feel free to reach out to our Managing Editor, Sam Lund (samuel [at] beomniscient [dot] com).