Content Manager
PBS LearningMedia, a partnership of PBS and the GBH Educational Foundation, is a free digital learning website and publisher of classroom resources representing the work of dozens of public media stations across the country and content partners such as the Smithsonian Institute, NASA, Sesame Workshop, The Nature Conservancy, Latino Public Broadcasting, and many more.
The Content Manager will join a team of digital content creators responsible for producing, updating, and managing the PBS LearningMedia platform, and will work closely with stations and content partners to support the creation of content, conduct editorial reviews, and supervise publication.
Key responsibilities will include, but are not limited to:
The Content Manager will work closely with a portfolio of PBS stations from across the country who are producing content for the PBS LearningMedia platform. This position is responsible for supporting and nurturing the development of high-quality content, defining success metrics, ensuring editorial best practices, and identifying opportunities for collaboration across teams and stations.
A successful candidate will have a strong background in editorial oversight, writing, and editing. They will have a knowledge of the intersection of content, design, and user experience. They will understand basic SEO principles and metadata best practices and will not be afraid to roll up their sleeves and get to know the ins and outs of a content management system.
To be successful in this role, a candidate must demonstrate an understanding of editorial best practices and the principles of content strategy, have a keen eye for detail, and a commitment to clear and open communication. They will have project management skills, a basic understanding of Google Analytics and the use of metrics to define and track engagement and be comfortable working in a hybrid environment.
Essential Duties
Manage a portfolio of PBS member stations producing content for PBS LearningMedia, support content development and editorial review
Review content against editorial and technical best practices and guidelines
Develop and communicate a project pipeline identifying launch dates, content areas in development, learning objectives to be met, and measures of success
Identify new areas of content development for the platform that are aligned to content and product strategies
Help stations parse data and use it to inform content choices, success measures, and overall communications
Connect stations to marketing and outreach (where it makes sense) and larger initiatives
Achieve a high-level of understanding of the PBS LearningMedia CMS and be able to confidently publish within it
Basic Qualifications
Bachelor’s degree or Master’s degree. A degree in Journalism or Education is not required but preferred
6+ years working in a creative digital industry as writer, content strategist, or producer
Excellent writing and editorial skills
Project management skills
Requirements for success:
Strong background in editorial leadership, writing and proofreading skills, as well as experience owning editorial and technical style guides
Commitment to developing content that reflects diversity, equity, inclusion, and accessibility standards and best practices
Experience with content management systems
Natural leadership skills with the experience and seniority to help define and represent team practices
Proven multitasker and problem-solver, able to manage multiple projects, prioritize stakeholder needs, and meet deadlines
Excellent oral and written communicator, comfortable with frequent cross-functional and senior management contact and be able to exert indirect authority over work to deliver results
Experience in a publishing environment
Familiarity with communication and design tools, e.g., Slack, Google Suite, Figma, etc.
Organized and able to meet deadlines
Curious, eager to learn, desire to collaborate with others but also comfortable owning specific projects
Passion for education and public service
Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.