Content Operations Specialist

The Content Operations Specialist gets the opportunity to work on some of PBS’s acclaimed General Audience and Children’s Programming. This position coordinates with producers to ensure media is delivered, meets PBS technical standards and metadata is accurate. This position traffics media and manages changes to media including edit supervision. Those in this position know that daily they contribute to providing the American public with the quality content PBS is known for.

Once hired, your internal title will be Sr. Program Associate – Content Packaging.

Key responsibilities will include, but are not limited to:

Coordinate with producers, Programming, Marketing and Standards & Practices to track media deliverables for assigned series/programs

Perform quality control checks of media and program metadata

Traffic /assemble General Audience and Children’s programs

Manage change requests, including edit supervision and record creation.

Respond to producer inquiries regarding PBS delivery specs prior to submission of media

Review QC results and determine the appropriate disposition

Support PBS Media Operations Center in responding to questions from producers regarding services provided

Requirements for success:

2-4 years’ experience in broadcast traffic and operations, production or post-production

Experience coordinating supervised and non-supervised edit sessions

Experience with broadcast traffic software

Bachelor's Degree in related field, or equivalent work experience

Knowledge of PBS content helpful

Skills/Abilities required:

Attention to detail

Strong proofreading/editing skills

Organizational skills

Strong writing and communications skills

Ability to juggle several projects and work within tight deadlines

Diplomacy skills

Issue resolution

Proficient in Microsoft Word, Excel and Outlook