The Senior Manager, Global Operations Communications is a key member and contributor to the overall success of the Global Operations business through supporting, developing and delivering ongoing communications strategies and plans in support of EVP as well as priority initiatives for Global Operations. The incumbent leads complex cross-functional initiatives and works closely with a diverse range of stakeholders to deliver on their objectives. The incumbent contributes to the overall success of the Global Communications and Global Operations teams by building and delivering best in class internal and external communications both within the Global Operations group, and enterprise-wide. The Senior Manager leads and executes creative communication strategies well-suited to the Global Operations audience ensuring concise and engaging content. The incumbent delivers communications that drive understanding and successful execution of Bank objectives as they relate to Global Operations and collaborates with internal partners to enhance communication within the function.