Senior Internal Communications Manager

Engage DBT’s colleagues behind our vision and mission by designing creative stories and supporting exciting events about our ambitious business, trade and investment agenda and great people experiences at DBT. You will be central to helping our people advocate for business, make the most of our employee offer work, celebrate inclusion and connect with their senior leaders.

In return you'll join a dynamic, energetic, creative and award-winning communications team that take pride in having a unique impact with colleagues, senior leaders and Ministers at home in the UK and around the world in the 108 countries we work from.

As a valued member of the team, you will be:

A guardian of our audience’s time – using data to ensure our channels are used to their best.
An empower-er – providing strategic advice that enables others to develop and deliver best practice internal communications.
A strategist – working smart to plan and prioritise our work so it has maximum impact.

This important role is at the heart of the organisation – working hand in glove with business leads, senior leaders and private offices across the Department to deliver superb communications.

Job Description

During your time on the team, you will:

Lead the creation, design, implementation and evaluation of compelling internal communication campaigns, content and engagement events to help DBT become an outstanding organisation where people are proud to work, and ensure our colleagues are a global network of engaged ambassadors.
Provide strategic advice to senior leaders and to teams across DBT, delivering high quality communication in a timely, appropriate and consistent manner.
Deliver best practice creative content that engages our diverse audience.
Review own and others content to ensure it is well written, accurate and free from mistakes.
Evaluate the success of your campaign work, seeking new ways to draw people in through knowledge of emerging trends in internal communication.
Support the planning and delivery of major all staff events.
Balance the needs of multiple high-level projects and events.

Person specification

Essential Criteria

Experience of working in internal communication or experience of working in another communication discipline with knowledge of internal communication and demonstrated transferable skills.
Ability to write and edit copy to high standards.
Experience of developing communication strategies and implementation plans.
Be familiar with digital applications like CMSs, design software (e.g. Canva), Google Analytics, email programmes (e.g. Microsoft Dynamics), and streaming/virtual event platforms (e.g. MS Teams Live Events).
Experienced at bringing in multiple stakeholder views on projects you lead and managing review / sign off processes for your content.

Desirable Criteria

Experience creating engaging visuals and short videos.
Experience of arranging staff engagement events.
Experience of large, complex, multi-site organisations.
Experience engaging a global workforce.

Personal Attributes & Skills

Ability to work to tight deadlines and deliver at pace across multiple projects in a fast-paced environment.
Strong relationship building and influencing skills.
Sound political awareness and risk judgement.
Attention to detail with strong written and verbal communication skills.
Experience of achieving set objectives and targets by working independently and being mindful of risk.
Comfortable making decisions.
Ability to respond well to change and uncertainty.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Communicating and Influencing
Delivering at Pace

Technical Skills

We'll assess you against these technical skills during the selection process:

The Ideas competency, which is about communications planning and developing communications strategy. Please visit the link for more guidance: https://gcs.civilservice.gov.uk/publications/competency-framework/#Competency-2:-Ideas

Benefits

Alongside your salary of £38,052, Department for Business and Trade contributes £10,274 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 27%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities

Please refer to the attached candidate pack for further information on our benefits.