Specialist Content Editor (Digital: BT Business)

Full time, 3 days a week together in one of our UK Digital Hubs (flexible 2 days wherever):

Manchester
Birmingham
Bristol

About BT Business (Digital)

This role will sit within BT Business and will be part of the digital transformation of online services that help and support our business customers of all sizes and provide seamless online journeys to help them get to where they need to be.

BT Group’s Digital unit is leading BT Group’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.

About This Job

At BT Business, we take a customer focused and iterative approach to our digital product design to ensure the best experiences for our customers across their journeys. This means we step into the shoes of all our customers every day, to understand how they interact with us digitally and what they expect from our products and services.

What The Job Involves

Build and publish content in our CMS platforms (AEM and/or Hybris) across all BT Business websites
Subedit and proofread content, ensuring all work is of the highest quality - conforming to best web standards, BT’s brand and style guidelines, SEO and online usability and accessibility standards
Manage content and asset inventory, driving best practice
Manage friendly URL requests across BT Business
Collaborate closely with Product, Proposition and Marketing to align messaging and optimise experiences across a variety of products and services
Work with Product Designers and Content Designers in developing new components and optimising existing journeys.
Test new component functionality and provide feedback/sign-off ahead of releases (UAT)
Provide out of hours support for releases and upgrades
Champion simplicity, efficiency and consistency

Who You Are

We want the best people with the best talent to work with us at BT Business, so don't be put off if you don't feel you meet 100% of these requirements. If you think you're the right fit, we want to hear from you.

You have a proven track record of working with content management systems (including experience of using headless functionality).
A knowledge and experience using Adobe products, particularly AEM & Target
Experience working with AGILE multi disciplined teams – User Researchers, Product Owners, Product Designers, etc.
Understanding of usability and accessibility best practices.
Excellent stakeholder management skills

What BT Business Can Offer You

25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV with TNT Sports and NOW Entertainment
30% discount for friends and family on EE mobile pay monthly and SIM only plans