Technical Writer
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Technical Writer
We’ll look to you to contribute to the development of end-to-end solutions and translate problems and opportunities into high level solutions
Hone your existing technical expertise into a varied role with exposure across many of our engineering and product teams
What you'll do
As a Technical Writer, you'll be spending a significant portion of the day writing and editing technical API documentation as well as user manuals, software documentation, and instructional guides.
Day-to-day, you’ll be:
Collaborating with feature teams, both within NatWest Boxed and with our delivery partner to review draft documentation and revise existing documentation for accuracy, clarity, and adherence to industry standards.
Organising and maintaining a documentation repository, ensuring version control and accessibility for team members and stakeholders.
Spending time with product owners, product managers, engineers, and architecture to stay up-to-date with product updates, changes, and developments, facilitating smooth information exchange for accurate documentation
The skills you'll need
To succeed in this role, you’ll need excellent command over language, grammar, and technical writing conventions to convey complex information in a clear and concise manner.
You’ll also demonstrate:
A solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly, allowing you to translate technical jargon into user-friendly documentation
The capability to research and gather information from subject matter experts, feature teams and technical documents
The willingness to adapt to different projects, work with cross-functional teams and actively communicate with stakeholders