Technical Writer

Neon is an open-source company on a mission to create a cloud-native Postgres database service for every developer.

We are looking for an Experienced Technical Writer to create documentation and compelling content that shows developers how to apply Neon's cloud-based Postgres database.

To succeed in this role, you must be passionate about writing, with a focus on clarity, straightforward storytelling, and an information architect's approach to organizing material. You will combine your technical skills with creativity to consider different approaches that will solve challenging documentation and interface copy problems.

The work is going to come fast and furious — but you'll never let up on your attention to detail or your advocacy for the users. If this sounds exciting, we want to hear from you.
You will

Work with engineers to distill and extract key messages from a rough draft
Create clear, concise, user-friendly deliverables, such as getting started guides, installation guides, tutorials, release notes, and occasionally blog posts
Work with designers and illustrators to provide graphics, video, and other creative services appropriate for the audience
Validate content for technical accuracy and completeness
Act as an enabler for engineers and the other technical and product roles, democratize the technical writing in Neon