Produces a major portion of a complex documentation set (i.e. reference guides, online help, user guides, UI text) that complies with documentation plan requirements. Develops and tests complex user scenarios that show how to use the product being documented. Works effectively with program management, product marketing, and other internal Microsoft customers as needed. May instruct others in writing styles (e.g. reference guides, user guides, solutions books, online). Writes and helps implement documentation plan for major component of a project. May assist with scheduling and coordinating the work of a team.
1. IT Technical Writing | 3+ Years of Experience
2. E-Learning Experience |3+ Years of Experience
3. MSFT Office/SharePoint | 3+ Years of Experience"
Skills:
•5 years of work-related experience required.
•Must be able to accomplish objectives that span multiple product or subject areas, and possess proactive and strategic problem-solving skills. Must have excellent writing and analytical skills.
•Must be able to participate in planning and design, and contribute to a project from end to end with minimal supervision.
•Strong project management skills required.
•Demonstrated ability to combine technical expertise with technical communication skills is required.
•Must have demonstrated interest in, and knowledge of, broad but related areas of technology.
•Advanced knowledge of the specified technology as well as additional technologies.
•May require an understanding of one or more major technologies, such as database design and development, networking, client/server applications, security, multimedia, or device drivers, etc.
•Demonstrated ability to oversee a complex documentation set.
•The ability to work under deadline pressure is required. Must be able to work independently and as part of a team.
•Bachelor's degree in Technical Communications, Journalism, English or related field preferred. Work related experience may substitute for degree."
"•Years of Experience Required – 5 years
•Degrees or certifications required – Bachelor's degree in Technical Communications, Journalism, English or related field preferred.
•Disqualifiers – Does not meet hard skill requirements.
•Best vs. Average –
-Excellent writing experience
-Previous experience creating training material.
•Performance Indicators – Meeting deadlines and quality of work
-Process Flows
-Mentor and Knowledge transfer to client project team members
-Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility
-Participate in data conversion and data maintenance
-Provide best practice and industry specific solutions
-Advise on and provide alternative (out of the box) solutions
-Provide thought leadership as well as hands on technical configuration/development as needed.
-Participate as a team member of the functional team
-Perform other duties as assigned.
Job Types: Full-time, Contract
Pay: $27.00 - $35.00 per hour
Benefits:
Health insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Technical writing: 3 years (Preferred)
E-Learning: 3 years (Preferred)
SharePoint: 3 years (Preferred)