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Technical writer
Job Summary:
The Technical Writer plays a crucial role in creating clear and concise documentation for technical products, processes, or services. They are responsible for translating complex technical information into user-friendly documents, manuals, and guides. This role ensures that end-users can easily understand and utilize the provided documentation.
Key Responsibilities:
1. Content Creation: Produce high-quality technical documents, including: plans, user manuals, product guides, online help, and FAQs.
2. Research: Gather information from subject matter experts, engineering teams, and other relevant sources (internal and external) to understand technical concepts.
3. Simplification: Translate complex technical jargon into simple, easy-to-understand language for non-technical users.
4. Formatting: Ensure consistent formatting, layout, and visual appeal of documents in alignment with marketing and branding guidelines.
5. Revision and Updates: Keep documentation up-to-date with the latest product developments and revisions.
6. Review and Editing: Proofread and edit documents for accuracy, clarity, and consistency.
7. User Feedback: Collect and incorporate user feedback to improve documentation.
8. Collaboration: Collaborate with cross-functional teams, including engineers, product managers, and designers.
9. Version Control: Manage document version control and maintain an organized document repository.
10. Compliance: Ensure that documentation complies with industry standards and regulatory requirements.
Qualifications:
- Bachelor's degree in Technical Writing, English, Computer Science, or a related field (or equivalent experience).
- Proven experience as a Technical Writer, with a strong portfolio of past work.
- Excellent writing and editing skills.
- Proficiency in using documentation tools and software, such as Microsoft Word, PowerPoint, Adobe Frame-Maker, or markdown editors.
- Familiarity with technical concepts and the ability to quickly grasp complex technical information.
- Attention to detail and strong organizational skills.
- Strong communication and collaboration skills.
- Ability to work independently and meet deadlines.
Optional Skills:
- Knowledge of content management systems (CMS).
- Experience with graphic design or creating visual aids.
- Familiarity with programming languages or technical tools related to the industry.