Technical Writer

We are looking for a remote Technical Writer 12-month contract with potential to extend. The Technical Writer will produce high-quality documentation focused around Salesforce that contributes to the overall success of products and processes. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities:

Work with internal teams to obtain an in-depth understanding of the product/processes and the documentation requirements.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Write easy-to-understand user interface text, online help, and developer guides.
Create tutorials to help end-users use a variety of applications.
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
Create and maintain the information architecture.

Requirements:

Proven working experience in technical writing/training content of software documentation.
Ability to deliver high quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Excellent written skills in English.
Strong working knowledge of Microsoft Office.
Basic familiarity with the SDLC and software development.
Experience with Salesforce and/or ERP systems preferred

Job Type: Contract

Pay: $38.00 - $48.00 per hour

Expected hours: 40 per week

Experience level:

2 years

Schedule:

8 hour shift
Day shift
Monday to Friday

Experience:

Technical writing: 2 years (Preferred)
Training & development: 2 years (Preferred)
Salesforce content: 1 year (Preferred)