Technical Writer

KX is a prominent technology enterprise committed to propelling data and AI-driven business innovation. The Data Timehouse™ platform, selected by leading investment banks and enterprises across various sectors, empowers real-time, intelligent businesses. Rooted in the high-performance kdb+ time series and vector database, our technology stands renowned for its speed and reliability. We're devoted to fostering a robust partner ecosystem to drive exponential growth.

Role Overview:

As a Technical Writer at KX, you will collaborate closely with the Editor-in-Chief to create and maintain user-facing technical documentation. Your responsibilities will encompass content organisation, verifying completeness, proofreading, and upholding high writing standards. Your primary goal will be to enhance the user experience through the software documentation you contribute to.

Responsibilities:

• Strategically organize KX's technical documentation to optimize accessibility and clarity.

• Determine the most effective structure for presenting information, ensuring optimal reader comprehension.

• Collaborate closely with subject-matter experts to ensure accuracy and thorough coverage of specialized topics.

• Conduct thorough reviews and copyediting of content produced by team members.

• Maintain awareness of competitors' documentation landscape to inform our approach.

• Efficiently manage timelines to align documentation delivery with software release schedules.

Additional Responsibilities:

• Collaborate with the Documentation team to ensure consistency and alignment in documentation efforts.

• Continuously enhance documentation quality by incorporating user feedback and industry best practices.

• Research and stay up-to-date with the latest technological advancements to accurately reflect product features.

Requirements:

• Bachelor's degree in English or a Computer Science field; a graduate degree is a plus.

• Exceptional command of writing style, grammar, and punctuation.

• Avid reader with a favourite author, showcasing a passion for language and communication.

• Eager learner, especially in the realm of technology and its associated concepts.

• Proven experience in technical writing; familiarity with documenting data platforms is advantageous.

• Strong attention to detail, organization skills, and ability to work within a collaborative team environment.

Desired Skills:

· Experience with GitHub/GitLab and CI/CD pipeline

· Markdown experience

· Ability to understand and edit JavaScript, HTML, XML and stylesheets

Benefits

· A salary that reflects the candidate’s experience, our pay policy, and the labour market.

· Individually tailored training and skills development.

· Up to 25 days paid annual leave.

· Private healthcare package, including coverage for partners and children.

· Employee Assistance Programme providing access to mental health support.

· Generous maternity and paternity package.