Director, Employee Storytelling & Content Strategy

To help us do this essential work, The New York Times is hiring a Director of Employee Storytelling & Content Strategy to help implement a global content strategy for our employees that deepens connections to the organization, builds a sense of community and contributes to strengthening our culture. The person in this role will play a critical role in developing stories that embody the spirit, strength of character and mission of The Times across our digital and multimedia platforms.

We are looking for a talented communicator who will partner with the leaders across The Times to ensure we support employees to help them grow, thrive and feel a sense of inclusion and connection to our organization. You must be adept at crafting engaging, employee-centric messaging and creative communications across a range of platforms. You are passionate about creating a diverse, equitable and inclusive environment that connects employees to the organization. You are an inspirational communicator, with a passion for supporting professional development and growth of other team members.

The Director of Employee Storytelling & Content Strategy will be a leader on the Culture & Communications team, reporting to the Executive Director of Employee Storytelling & Content Strategy. The role will be based in New York City.

Responsibilities:

Collaborating in the management of The Times’s employee storytelling strategy and editorial plan, including digital platforms and vehicles

Ideating and delivering high-quality storytelling content that informs, engages and inspires employees across the organization

Working cross-organization with colleagues to gather ideas, topics and subject matter expertise to inform the creation of compelling content that contributes to building an inclusive and connected culture

Curating employee content on the company intranet, working closely with design partners

Providing strategic editorial oversight of the company’s internal newsletters

Demonstrating creative thought leadership, keeping ahead of trends and providing ideas for innovation and evolution

Building talent through formal and informal means, helping your team and other colleagues learn and grow through regular feedback, coaching and mentoring

Understanding the diverse needs and perspectives of internal stakeholders and develop clear, compelling and nuanced messaging

Tracking metrics and measurement of success for employee engagement with content

Partnering with communications, HR, marketing and business department colleagues and leaders across The Times to identify and develop compelling stories and content that contribute to building an inclusive and connected culture

Being a trusted advisor and culture champion across the organization, tirelessly promoting our internal story and a culture aligned to our values and behaviors

Basic Qualifications:

Bachelor’s degree and 10+ years of communications experience

Exceptional communications skills, including writing, verbal and editing skills, with strong attention to detail

Experience developing compelling communications that engage employees, foster culture building and drive change

Record of achievement in developing and carrying out complex communications plans, including aligning goals across complex organizations

Experience managing communications platforms, including company intranets and email software

Highly innovative, creative and collaborative problem solver, with a bias toward action and impact

Track record of building relationships with cross-functional teams and professionals at all levels, demonstrating sensitivity, empathy and understanding for diverse points of views

Team player who inspires and makes others better. You are always open, honest, and direct. And you treat everyone with respect, without fail.

Belief in the value of independent journalism to people and society as a whole, as well as the growing business that supports it

Preferred Qualifications:

7+ years of internal communications experience

Proficiency measuring and analyzing communications’ effectiveness through data-driven insights to drive continuous improvement

Experience collaborating with design and creative teams, including in-house professionals and agency or vendor resources

Passion for and knowledge of content trends, tools and channels

The annual base pay range for this role is between $145,000.00 and $160,000.00.