Account Manager

Client Management:

Independently managing client expectations to foster effectiveness and productivity
Leading client meetings to brief all involved parties of status updates, priorities, challenges and client feedback
Understanding client needs as well as developing and implementing strategic plans to manage and grow accounts
Building and fostering client relationship and exploring new business opportunities with existing clients
Preparing client reports as required

Project Management:

Building, managing, and meeting project deadlines.
Maintaining seamless communication between clients and internal project teams.
Researching and collating information at early stage for strategy and creative development.
Being the last pair of eyes before any work is released to client.
Identifying and liaising with all third-party production partners for all projects.
Sourcing products from global and local suppliers as required for production needs.
Liaising with third party vendors and negotiating contracts and pricing as required.
Providing on-going support to the client servicing and creative team during production phases
Assisting in other tasks as directed by Agency senior team members

Other responsibilities include:

Supporting the creative team to deliver uniquely creative branding and effective solutions for clients.
Applying creative and strategic thinking and problem-solving skills.
Acting as mentor to other junior team members so that the quality of work delivered is always consistent, and continuously improving.
Participating in business development and/or networking activities including but not limited to research, supporting pitch preparation and attending business development meetings

Requirements:

Possesses a Bachelor’s or Master’s Degree.
Must have 3 years of experience working with an international creative /digital agency and with solid account management experience.
Is a team player and willing to go the extra mile.
Has proven ability to act as an advisor to personnel who are Director level and above.
Is obsessed with everything relating to creative and design, campaign strategies, digital marketing strategies and best practices.
Possesses strong knowledge of digital tools such as WeChat, Weibo, RED, WordPress, and more.
Is a strong communicator and has the innate ability to navigate and interact with key stakeholders, clients and the media to get the job done.
Has the ability to navigate and adapt to new and challenging situations, solve problems, and communicate with those around you.
Demonstrates strategic planning abilities such as revenue projections, account growth and so forth
Must be fluent English and Mandarin (written and spoken)