UI/UX Design Copywriter (C)

As the UI/UX Design Copywriter, you’ll create and align experiences across diverse platforms and devices, applying UX best practices and research findings. This role reports to the head of UX Strategy and Design, syncs regularly with our other Copy Designer and collaborates with product teams, developers and UX designers and researchers.

Responsibilities:
- Craft a variety of content, including microcopy (buttons, error messages, help text, click triggers, success states, empty states, etc.), product copy (instructions, FAQs, tooltips, on-boarding, etc.), in-product marketing (splash screens, modals, etc.), transactional notifications and more.
- Edit content drafted by others, focused on clarity, consistency and voice.
- Check in and collaborate with product teams and UX designers and researchers.
- Capture and prioritize needs as they come in (we’re a Jira team), always looking for ways to improve how we work together.
- Package up and present recent projects and wins in team meetings.
- Identify areas of opportunity, then work with a UX Researcher to test your hypothesis with new copy.
- Possess a keen sense of empathy.
- Creates sharp copy across a variety of digital experiences (web, mobile, email and online banking).
- Comfortable managing and prioritizing many projects/stakeholders at the same time.
- Works well independently as well as in a collaborative environment.
- Flexible and can maintain a high quality of work as project requirements and timelines shift.