Writer/Editor

The WTC Health Program operates a federal health plan consisting of an integrated delivery system that provides medical monitoring and treatment to more than 125,000 beneficiaries who were sickened or injured from exposure during the events of 9/11. The purpose of this statement of work is to procure services focused on supporting the management and oversight aspects of the reauthorization of the James Zadroga 9/11 Health and Compensation Act of 2010. On December 18, 2015, President Obama signed the James Zadroga 9/11 Health and Compensation Reauthorization Act which reauthorized the World Trade Center (WTC) Health Program for 75 years, ending in 2090.

The primary role of the Writer/Editor is to provide document development support to the WTC Health Program, within the National Institute for Occupational Safety and Health (NIOSH). The contractor shall develop, review, edit, and publish technical documents that accurately and effectively explain scientific information to various audiences. The contractor shall participate in regular team meetings and other activities that contribute to the efficient and effective management of technical communication resources and administrative processes.

SCOPE OF WORK

The Writer/Editor shall perform writing and editing activities for a variety of technical documents including operational documentation, administrative material, technical guidance, policy statements, scientific papers, and special reports. Review and revise technical documents for accuracy, clarity, grammar, spelling, punctuation, content, and style. Ensure that final documents meet organizational standards for document development and management.

The contractor is to maintain a healthy organizational culture in providing consistent and professional communication and services to WTC Health Program clients including health care beneficiaries and health care providers, the contractor shall participate in the occasionally held lunch/learn and other training sessions regarding WTC Health Program organizational culture.

Duties:

Develop a working knowledge of the laws, regulations, policies, and administration of the WTC Health Program as relevant to the preparation of technical documents. Apply all policies, rules, and regulations when developing technical and/or scientific products.
Develop and edit a variety of technical, scientific, and regulatory information using plain language principles to adjust the stylistic and logical approach to presenting information.
Adhere to established organizational practices regarding style, grammar, punctuation, and formatting guidelines to proofread materials for internal and external audiences including healthcare providers, attorneys, beneficiaries, and other stakeholders.
Collaborate with subject matter experts to confirm the accuracy of pertinent subject matter information and assist with the revision of materials under the supervision of senior writers.
Perform end-stage proofing and formatting of technical documents to ensure they are error-free and in compliance with all editorial guidelines. Adhere to guidelines related to tables, alignment, font, header/footer text, footnotes, styles, and layout.
Align written products to be consistent with other related products, including blending materials from various sources into one unified product. Reconcile contradictions in information, analyze contributions for clarity, and ensure information is consistent across publications.
Participate in the content planning and production of technical products that adhere to established timelines for document development and publication. Develop and distribute periodic activity reports, as assigned.
Assist in document and records management by ensuring project information and records of changes are accurate and up to date in the official file record.

Special Considerations or Requirements:

The knowledge, skills and abilities are specific in this task area and shall include:

Bachelor's or master’s degree in English, Communications, Journalism, Public Health, Public Policy, or a relevant discipline.
Previous work in health communications or a background in health plan environment preferred.
Advanced knowledge of and demonstrable experience with the following Software systems: Microsoft Office, including Word and Excel, SharePoint, and Outlook.
Strong editorial skillset with meticulous attention to detail.
Understanding of and experience in using plain language principles.
Ability to convey complex information in an appropriate fashion to audiences with different levels of expertise and knowledge.
Ability to organize and present materials according to a consistent standard regarding order, clarity, conciseness, style, and terminology.
Skills in time management and managing multiple projects.