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Sinking in: Elon Musk’s reign over Twitter began in a frenzy late last week with the new “Chief Twit” now the sole decision-maker at the company after firing CEO Parag Agrawal and dissolving its board. Twitter will delist from the New York Stock Exchange on November 8. Scrambling to make Twitter profitable: “What's going to determine what Twitter looks like in the future is Musk's ability to do what Jack Dorsey miserably failed at—monetizing the platform,” said Aron Solomon, chief legal...

Helpdesk phone calls constitute first contact with a company's customers as well as an opportunity to make a good impression, solve issues, or make a sale. This makes the information contained in these calls hugely valuable yet somewhat difficult to access. In other words, voice calls represent a huge opportunity. According to Gartner Research, more than 90 percent of customer conversations are still happening on the phone and generating a staggering amount of valuable data to companies....

Business/ Startup Spotlight/ PCMag Startup Toolkit: April 2019 With spring now upon us, we look at the latest tech for working on the go and managing your startup. This month’s toolkit features notable smartphone and laptop selections, essential software solutions for mobile workers, and more. By Gadjo C Sevilla April 4, 2019 7:56AM EST April 4, 2019 PCMag reviews products independently, but we may earn affiliate commissions from buying links on this page. Terms of use. 10 Spring's good...

Once trapped inside smartphones, voice assistants are now finding new homes in different form factors. Voice assistants are digital assistants that use voice recognition, speech synthesis, and natural language processing (NLP) to power smart speakers and control smart home appliances. They can also help users dictate messages, manage tasks, and set appointments. Voice assistants are the hands-free computing interface for the future, but are we ready to have them listen in on our phone calls...