8. AI Anticipates Customer Needs Andy Hernandez, Head of eBusiness, Regions Financial Corp. “The use of Artificial Intelligence to anticipate the customer’s needs will be an area of growth not only in 2017 but throughout the foreseeable future. Simply put, we want to break down barriers for customers by consistently evolving how we anticipate and meet their unique financial needs. We can accomplish this based on the individual relationship we have with each client, both in-person and through...

It’s almost time to wave goodbye to 2016. This was a big year for fintech, with new regulations, new startups, and new technologies displayed across events like Sibos and Money20/20, making it clear that the progress of fintech can’t really be stopped. But how will it continue? That’s the real question. To answer it, Bank Innovation has collected predictions from around the industry, so take a look below at how banking is going to change in 2017: 1.Head in the (Public) Cloud Stephane Dubois,...

EXCLUSIVE— Masterpass, blockchain, and the Internet of Things are three of the largest areas of innovation on which Mastercard will keep its focus, the company said. This is according to Mastercard’s President and CEO Ajay Banga. Mastercard reported today overall positive results for the third quarter, including net revenue of $1.4 billion. Banga highlighted on today’s earnings call the company’s Masterpass payment platform and its B2B hub, both areas on which Mastercard will keep a tight...

Blockchain has yet to realize its full potential, and right now, it seems like financial institutions and technology providers aren’t rushing to push it out of its nascent, proof-of-concept stage. When it comes to blockchain, the technology is “always interesting,” Anil Beniwal, director of engineering for online investment company Betterment, told Bank Innovation — but not ...Read More

EXCLUSIVE— As open banking sweeps through Europe with the launch of PSD2, GDPR, and other regulations focused on transparency, North American financial institutions might want to consider looking to blockchain or artificial intelligence for their own compliance challenges. This is according to Richard Arundel, general manager, North America for financial technology provider Currencycloud, who noted ...Read More