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GG

Grant Gross

I'm a veteran journalist with more than 25 years of experience, including 20 years of writing about technology and public policy. My stories have appeared at PCWorld.com, Computerworld.com, NYTimes.com, WashingtonPost.com, ABCNews.go.com, and in CIO magazine. I'm currently a senior writer at CIO.com.

Until May 2017, I worked as senior editor at IDG News Service, the internal wire service at IDG, publishers of PCWorld, MacWorld, Computerworld, and many other fine tech websites. I served as the Washington, D.C., correspondent there for nearly 13 years.

I've covered net neutrality fights in the U.S. Congress and the Federal Communications Commission, revelations of mass surveillance programs at the National Security Agency, and huge online protests over a controversial online copyright enforcement bill, the Stop Online Piracy Act (SOPA). I've written extensively about government efforts to improve cybersecurity and about law enforcement agencies pushing smartphone makers and software vendors to build encryption workarounds into their products.

Clips at www.grantgross.com.

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  • CIO Magazine
    91 articles
  • Knowlege@Wharton

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  • —CIO Magazine
  • Most CEOs think their CIOs lack AI savviness
    15 May—CIO Magazine
    More than half of all CEOs don’t have faith that their CIOs have enough AI expertise to meet their organizations’ short-term needs, raising serious questions about CIO job security and enterprise ability to execute AI priorities. Just 44% of CEOs believe their CIOs are savvy enough to guide their organizations to meet their organizations’ AI needs through 2026, according to a survey conducted by Gartner in the second half of 2024. Just 40% of CEOs see their chief data officers as AI savvy,...
  • ServiceNow puts Salesforce in the crosshairs with expanded CRM tools
    7 May—CIO Magazine
    The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get there. ServiceNow has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. The longtime IT service management platform provider entered the CRM space in early 2025, but it rolled out several new capabilities at it Knowledge 2025...
  • Product or feature? A key AI debate could leave CIO strategies in limbo
    13 May—CIO Magazine
    The rapidly evolving AI ecosystem, where new products and services seem to appear daily, presents CIOs and IT purchasing leaders with increasingly challenging decisions, in part because of uncertainty about where the AI market may ultimately be headed. One major debate, with implications for CIOs and IT buyers, is whether AI will primarily be a product or a feature after the AI market sorts itself out. On the one side are AI pure-plays offering niche and often task- or industry-specific point...
  • CDO and CAIO roles might have a built-in expiration date
    9 May—CIO Magazine
    Many organizations need AI and data leaders for now, but as the expertise becomes pervasive across the enterprise, a C-suite leader may no longer be needed. Chief ecommerce officers, once crucial members of the C-suite at many organizations, have all but disappeared as online sales emerged as a main revenue driver instead of a sideshow. Some experts believe chief AI officers and chief data officers could face the same fate. AI use and good data governance will eventually become so central to...

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