
Michelle Hawley
I work as the senior editor and content strategist across three major digital publications. I'm involved in creating and steering in-house production of articles, newsletters, podcasts and videos, with a focus in growing organic reach through search engine optimization.
Publications
- CMSWire7 articles
- VKTR1 article
Writes Most On
- New AI Policies From Biden: What They Mean for the US and the World15 Jan—VKTRThis week marked some big changes in the AI world. On Monday, President Joe Biden announced a new system for controlling AI chips that will place limitations on exports to more than 100 countries, with some nations facing complete bans. The next day, Biden unveiled his executive order on AI infrastructure, a multi-pronged plan designed to keep new construction for advanced AI operations on US soil. “Cutting-edge AI will have profound implications for national security and enormous potential...
- Google Launches November 2024 Core Algorithm Update13 Nov 2024—CMSWireThe Gist SEOs share woes. SEO experts share concerns over how Google's updates have — and will continue — to impact them. Inside Google’s Summit. At the latest Web Creator Summit, Google employees discussed volatility and the path forward. How to deal. Experts share tips on how to protect your content from Google’s latest algorithm updates. SEOs, are you ready for some excitement? Google has released yet another core update, the November 2024 core update. It’s the third core update of the...
- AI Fails: Lessons Learned From the Front Lines of Tech Retraction1 Aug 2024—CMSWireThe Gist Validation crucial. Proper testing and validation of AI systems are essential to prevent costly errors and maintain customer trust. Customer preference. Despite the technological advances, many customers still prefer the reliability of human interactions over AI. Continuous learning. AI must evolve through ongoing data analysis and adaptation to remain effective and relevant in real-world applications. Customers can’t escape AI. A staggering 79% of organizations polled said they’re...
- AI Bubble About to Burst? What CX Leaders Need to Know11 Jul 2024—CMSWireThe Gist Revenue gap. The AI sector faces a widening revenue gap, now estimated at $600 billion, questioning the sustainability of current investment levels. Market volatility. Despite massive investments, AI's financial outlook remains uncertain, posing risks of market corrections. Strategic choices. CX leaders must prioritize valuable, adaptable AI solutions over technological novelty to navigate market instability. Tech giants have made massive investments in AI infrastructure. This year...
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