Product returns cost retailers billions but few want to give up the generous policies. 0:00 1:55 AD The internet is awash with stories about Amazon closing shoppers' accounts for having too many product returns, and of other businesses denying returns, but when should you worry? There can be consequences for being a serial returner, and they can come without warning. But retail experts say some of the stories are fake or exaggerated, and that even if Amazon cancels your account because you've...

Getting the cheapest deal online can come with risks. Here's why. 0:00 0:45 AD As millions of Americans scour the internet for Christmas shopping, some will discover the hard way that a camera or other expensive item they purchased doesn’t have a valid U.S. manufacturer's warranty. They’ve entered what’s called the “gray market” where goods are moved between countries and sold in places without the brand's consent. Nikon camera owners who bought equipment in this murky area of commerce may...