HR professionals are responsible for managing the welfare of employees. But is the HR team’s welfare being overlooked? Employees bring a range of problems to HR’s doorstep, from workplace concerns such as staff conflicts and harassment claims to more personal struggles such as mental-health issues and family emergencies. Helping employees through these difficulties can take a toll on HR practitioners. Without sufficient support, the pressure can quickly become too much to bear. Claire...

As the number of businesses getting ghosted by new recruits increases, how can companies avoid getting spooked by a candidate no-show? Earlier this year, Alex Ugarte, operations manager at workspace brokerage London Office Space, was preparing a contract for the company’s latest new recruit. After reviewing multiple applicants and doing several rounds of interviews, a signature was all that was needed to confirm the employment of their preferred candidate. But days passed and, despite calling...