Save When company leaders introduce AI to their workforces, they often face employee skepticism. Colgate-Palmolive and Rent a Mac use employee feedback and data to address AI pushback. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. When leaders at Colgate-Palmolive were ready to roll out an AI Hub for employees this past summer, they knew exactly what they wanted to avoid: a small group of people implementing an AI strategy assuming...

Save AI is streamlining onboarding processes for companies of various sizes. At Hitachi and Texans Credit Union, AI saves time and boosts engagement in the new-hire experience. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. When your organization has nearly 300,000 global employees across the US, Japan, and Europe, many of whom work remotely, how do you manage onboarding new hires? That scenario presented Hitachi with challenges to...

Tomorrowland in Belgium. Taylor Swift’s final “Eras Tour” show in Vancouver, Canada. Comic-Con in San Diego. While these concerts and events appear very different from one another, they have one distinct feature in common: They were all cashless. Smooth user experiences and secure transactions are among the key benefits of cashless concerts, where attendees use a credit card, mobile wallet or RFID (radio frequency identification) bracelet to make a purchase. As consumers embrace touchless...