As Practice Leader: Commercial Advisory, Adam is responsible for leading and managing client engagements across Microsoft, Salesforce & ServiceNow service offerings. Beyond ensuring the quality and delivery of UpperEdge’s services, Adam provides strategic advice, actionable insight, and precise market intelligence to line of business, information technology, and strategic sourcing executives responsible for key IT relationships.
Microsoft is increasing prices in March 2022 for the first time in over a decade on some of their Office 365 and Microsoft 365 cloud solutions. This webcast will provide insights into Microsoft’s motivation, offer guidance on how to prepare for these increases in the context of your next renewal, give strategies and tactics to overcome these price increases and protect yourself moving forward.
In this podcast, Salesforce Practice Leader, Adam Mansfield, discusses where Salesforce will focus and what tactics they will deploy to reach their FY22 revenue target of $26.4B, as well as their FY23 revenue target of $31B. He also shares his thoughts on Bret Taylor’s promotion to the co-CEO role and what it could mean for Salesforce customers moving forward.
In this white paper, you will learn little known strategies for negotiating best-in-class agreements with ServiceNow, how significant changes ServiceNow has made will impact you, how to prepare for your ServiceNow renewal and net-new negotiations, and 8 potential leverage points to use in your next negotiation.
CNBC: Microsoft Office prices going up 20% for some business clients unless they move from monthly to annual subscriptions December 6, 2021
Adam Mansfield, who helps companies negotiate purchases of software from Microsoft, Salesforce and ServiceNow at consultancy UpperEdge, told CNBC that the hike announcement in August was unwelcome news inside some organizations.
Microsoft is betting that customers will stick around, in part because Google’s Workspace bundle, previously known as G Suite, presents the only significant competition.
Mansfield said that one concern for Microsoft, though, should be the potential for unhappy customers to choose a different public cloud provider when they have upcoming projects. In that market, Microsoft trails Amazon Web Services, while Google is investing heavily to lure new clients.
CMS Wire, Why Is Multi-Cloud Strategy Gaining Steam? November 5, 2020
"The reason more businesses are leveraging multi-cloud environments includes limiting or minimizing heavy reliance on one vendor’s cloud solution. By having a multi-cloud environment, the business is set up to have necessary compute resources and data storage available to address downtime or potential data loss."
International Business Times: Microsoft's Activision Blizzard Deal -- Is The Cash Well Spent? January 21, 2022
Adam Mansfield, a Microsoft practice leader at UpperEdge, said he isn't that sure as to whether Microsoft's cash is best spent in acquisitions outside its core businesses. And it may upset the company’s enterprise customers.
"Many enterprise customers who spend millions of dollars with Microsoft on Microsoft 365, Power Platform, Azure, etc., will likely pay even closer attention to whether or not they feel they're getting the expected value from these products," said Mansfield. "They will look closer at whether Microsoft is spending their money on solutions that benefit them."
That raises the "innovator's dilemma." Should a company invest in its core businesses, promoting current growth, or venture into new enterprises promoting future growth?