Alex Jackson Nelson | Source | Gender Services Consultant at Blue Cross and Blue Shield of Minnesota
Alex Jackson Nelson
Gender Services Consultant at Blue Cross and Blue Shield of Minnesota
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Alex Jackson Nelson is a gender services consultant for Blue Cross/Blue Shield, the first position of its kind within a Minnesota health plan.
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Blue Cross and Blue Shield of Minnesota
Gender Services Consultant
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Blue Cross MN wants to do better serving transgender patients. Here's the exec it hired to help
Transgender patients are among the most marginalizedpopulations that interact with the healthcare system.We caught up with Blue Cross MN's new Gender Services Consultant to learn how the insurer is working to make their experiences easier.
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Blue Cross started this work in 2016. It was an initiative to understand barriers to health experiences by transgender and nonbinary folks, and then based on those experiences to help create and implement solutions. So, the work really started through asking community members—and this was before my time there—“What are the barriers to care?”
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