Alex Overstrom is executive vice president and head of Retail Banking for The PNC Financial Services Group. In this role, he is responsible for leading all of PNC's consumer and small business segments which together serve more than 12 million customers across the United States. In addition, Overstrom oversees PNC Merchant Services, the firm’s brokerage activities, digital, client care and the PNC’s enterprise customer advocacy area.
We want to execute our model, bringing the Main Street approach to more customers. We have the opportunity to do that across the U.S. There are millions of people who haven’t been told how to successfully build a financial future. We want to give them the control and choices to live the financial life they want and deserve.