Andrea Lagan | Source | Chief Customer and People Officer at Betterworks
Andrea Lagan
Andrea is the Chief Customer and People Officer at Betterworks. Andrea is a customer experience veteran with nearly 25 years’ experience. She has successfully led teams responsible for driving business growth, customer retention, and exceptional customer experiences.
-
Operating without bias should be the goal of every organization, and HR should be leading the way in that effort. It's especially important to teach managers how to use data to eliminate [bias]—for example, if the data show that those in a corporate office are being promoted and those in remote locations are not.
-
Will Remote Work Hinder Careers?
As businesses reopen amid COVID , many employees continue to do their jobs at home. Managers new to supervising employees from afar may mentor, groom and promote the employees they see at the workplace but neglect the career progressions of others.
Article
-
Betterworks
Chief Customer and People Officer