Andy has worked in crisis communications for some of the largest companies in the world, before then starting his own communications agency that specialised in crisis and online reputation management. He worked for a government utility company, AXA, First Group and Unilever in crisis communications roles before starting the agency. The company worked with global brands, senior-level business people, politicians and celebrities to help manage their reputation.
Business leaders can often learn essential lessons about crisis management from how others in the public spotlight handle their crises. The latest example is British Prime Minister Boris Johnson, who announced today he will resign when the Conservative Party names his successor.
There is no doubt that Boris Johnson handled the situation that led to his resignation terribly. He buried his head in the sand and did everything that a crisis communications advisor would tell you not to do.