The project, now in its second phase as work commences on the final few floors, kicked off with a three-month information-collection exercise with Vrbo (then HomeAway, prior to a rebranding that brought the two Expedia-owned platforms together) to help them redefine how they wanted to work and who they were as a company. What that entailed was an approach that combined anthropology with data collection.
For the Austin headquarters of vacation rental platform Vrbo, the company tapped Rios Clementi Hale to bring a science-minded approach to the office.