AR

Arvind Rongala

CEO at Edstellar
On the record
Share profile 
Link:
Bio
Edit

Arvind Rongala is the visionary founder of Edstellar, a premier corporate training solutions provider. With over a decade of experience in the education and corporate training sectors, Arvind has dedicated his career to empowering businesses through innovative learning and skill development programs. His passion for continuous improvement and excellence has driven Edstellar to become a trusted partner for companies seeking to enhance their workforce skills and productivity. Under Arvind's leadership, Edstellar has successfully delivered tailored training solutions to a diverse clientele, ranging from startups to Fortune 500 companies across the world. Committed to driving growth and fostering a culture of learning, Arvind continues to lead Edstellar with a focus on innovation, quality, and customer satisfaction.

  • AI Revolutionizes HR: From Reactive Recruitment to Strategic Workforce Planning
    Arvind highlights AI's role in predicting skill shortages, enabling proactive workforce planning. He notes, "Generative AI enhances employee engagement with personalized coaching," shifting HR from transactional to strategic. However, rapid AI adoption raises privacy and fairness concerns. Responsible AI use boosts decision-making and productivity, creating a future-ready workforce.
  • AI in Customer Service: Balancing Automation and Human Touch
    Arvind notes AI's strengths in "consistency and speed" but highlights its lack of intuition. A financial firm automated 90% of support, boosting efficiency but raising churn. A hybrid model balanced the metrics. Transitioning requires tech upgrades and workforce reskilling. "AI isn't eliminating jobs—it's redefining them."
  • RPA's Evolution: Integration with AI for Enhanced Automation
    Arvind explains that RPA remains crucial, evolving into a core automation layer. "AI integration transforms RPA from task executors to context-aware assistants." RPA suits predictable, compliance-focused tasks, while AI handles fluid situations. The future lies in collaboration, with AI as the cognitive front and RPA as the execution backbone.
Recent Quotes
Sign up to view all
  • Innovate or Perish

Headshots