How the COVID-19 Pandemic is Fast-Tracking Digital Transformation in Healthcare: 5 Key Takeaways - DigXchange
The COVID-19 pandemic has transformed the face of nearly every part of our global society. In the face of tragedy and challenge, people and businesses have found new ways to persevere, adapt, and move forward. With the healthcare industry finding itself squarely in the middle of the storm during the pandemic, it only makes sense that this sector has seen some of the most significant resulting changes. Certainly, digital transformation is not a new concept for the healthcare community, but by most accounts its progress in achieving the intended ‘transformation’ would be considered glacially slow by nearly any measure. This is particularly concerning when we consider that effective digital transformation is not just a means of improving efficiency, customer experience or profits. Rather, in this environment it can directly improve patient outcomes and reduce loss of life. In this sense, the pandemic has been a critical accelerator that has now placed digital transformation front-and-center. According to research by Dell Technologies, 84 percent of healthcare executives have relied on data and intelligent technologies for new insights during the pandemic. In this article, we’ll consider various ways that the COVID-19 pandemic has accelerated digital transformation in the healthcare industry and the five key takeaways that can help us build a better future.