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Beerud Sheth

CEO and Founder at Gupshup and 1 other company
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Beerud is the co-Founder and CEO of Gupshup, the world's leading platform for cloud messaging and conversational experiences. It is used by over 30K+ developers and handles over 4.5 billion messages per month. He previously founded and led Elance (now Upwork, a publicly listed company), the pioneer of online freelancing and the gig economy. Prior to founding Elance, he worked in the financial services industry – modeling, structuring, and trading fixed income securities and derivatives at Merrill Lynch and Citicorp Securities. His graduate research, at the MIT Media Lab, involved developing autonomous learning agents for personalized news filtering. Beerud earned an M.S. in Computer Science from MIT & a B.Tech. in Computer Science from IIT Bombay, where he was awarded the Institute Silver Medal.

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  • AI and Real-Time Data to Revolutionize Banking Personalization by 2025
    Beerud predicts a blend of AI precision and human empathy will drive hyper-personalized banking experiences. "AI will handle routine tasks," while human agents focus on complex interactions. Real-time data, anonymized for privacy, will enable intuitive recommendations. Omnichannel strategies, like QR codes and messaging platforms, will enhance seamless transitions, creating supportive, intuitive customer experiences.
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  • Gupshup partners with Xiaomi to enable Smart SMS in MIUI. Gupshup partners with Xiaomi to enable Smart SMS in MIUI.

  • The messaging app hasn’t changed over the years, right from the feature phones to the latest smartphones, it’s still just a simple list of plain text messages. That was okay 20 years ago, but now there’s a ton of messages that come in. Though personal messages have shifted to WhatsApp, enterprise messages still find their place in text.

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