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Ben Metz

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CTO / CDO at Jack Henry & Associates (NASDAQ:JKHY), a leading SaaS provider of technology solutions for the financial services industry.

The S&P 500 company serves approximately 8,500 clients nationwide. It provides human-centered, tech-forward, and insight-driven solutions that empower community and regional financial institutions to compete with megabanks and bigtech. Additional information is available at www.jackhenry.com. 

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  • As an industry, we need to raise the bar on delivering money experiences that keep consumer data safe. By moving to API connections, financial institutions can better detect and mitigate fraud while delivering a more seamless experience to consumers.

  • "Screen scraping is an outdated, broken process. Sharing passwords is both problematic and prevalent, and this is why the CFPB is scrutinizing screen scraping and proposing new open banking rules later this year. Changing consumer behaviors and expectations is best done at scale. Requiring the use of API-driven, consumer-permissioned data access across our platform will make it easier to recognize and neutralize malicious activity and enable banks and credit unions to minimize fraud and improve their accountholders' financial health and security. It's the right thing to do."

  • Jack Henry continues to create, grow and scale an ecosystem of over 250 fintechs that enables innovation, collaboration, and optionality where the integration is often at zero cost and zero lift for financial institutions.

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