Bob is a customer focused technology executive with more than 30 years experience in cross channel marketing and real-time customer experience (CX) solutions. His title is CEO but he likes to think of it more as, Customer Experience Obsessed. He enjoys a career that has always been focused on helping businesses better understand and engage with their customers. The buzz words continue to change but the challenge and rewards of the success remain the same. Embrace it as change is the only constant.