Brian McGlynn | Source | VP, Commerce at Coveo

Today’s organizations, whether B2C or B2B business models, are under immense competitive pressure and customer expectations. To survive and thrive, they must embrace AI and use it across multiple channels to provide an effortless, frictionless experience. Picking a continuously innovating technology and a partner with the know-how to use it is absolutely critical in the AI arms-race. We are excited to work with an industry leader like Pivotree that understands client needs and can unlock value in customer data using Coveo.