Cassie Hayes is a fourth-generation small business owner and Strategic Operations Director. By focusing on creating systems and structure, she managed events, finances, culture, and initiatives for 75 communities and over 7500 people. Using those same skills, she scaled a business to $20k months while working 2 part-time jobs and juggling three young kids at home. Now as the Founder of the Premier Ops Spot, Cassie and her team provide operations strategy and implementation to help 6- and 7-figure business owners achieve their business goals without sacrificing their personal ones. Cassie lives with her husband and their 4 kids in the Northwest Suburbs of Chicago.