Celeste is a public radio journalist, top TED speaker, and best-selling author. She created and, for four years, hosted the daily news/talk show "On Second Thought" at GPB, heard throughout Georgia and the four surrounding states. Celeste is also a very busy keynote speaker, talking to audiences between 50-9000 people all over the world. My TEDx talk on "10 Ways to Have a Better Conversation" has more than 22 million views.
Use open-ended questions. Have them describe what they are feeling, thinking, or expressing instead of doing it for them. Liven up the conversation with open-ended questions and you’re guaranteed a more interesting response.27 May 2021