Charanya (CK) Kannan has vast experience bringing innovative products to market for enterprise customers. Prior to Talkdesk, Kannan held product leadership and management positions in Model N, Oracle Corporation, and AT&T. As Chief Product Officer, Kannan oversees product strategy, product management, product design, product partnerships, engineering, technology, operations, and marketplace.
In this week’s CX newsbyte, Microsoft and Talkdesk deepens contact center integration, Adobe shares announcements from Adobe Summit and more.
Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today launched Talkdesk Workspace, a unified and customizable
The introduction of Talkdesk Workspace and Builder marks a complete redefinition of what today’s enterprise contact center should and can be.
In more closely pairing Talkdesk CX Cloud with Microsoft Dynamics 365, we’re putting deep contextual data at their [customers] fingertips, giving them a powerful tool for building comprehensive and remarkably personalized customer journeys.