At Jones Lang LaSalle, Charlotte Kang is an Managing Director in the Hotels & Hospitality Group, providing Strategic Advisory & Asset Management Services. Ms. Kang serves as the national valuation director - hotels in the U.S. and leads the specialty practice areas in development advisory, buy-side due diligence, and portfolio consulting services.
During Ms. Kang's 20 years of consulting practice, she has provided international and domestic hospitality and commercial real estate advisory services in the United States, Caribbean Basin, Central America and Asia. Her area of expertise includes, but not limited to, portfolio optimization, strategic planning, acquisition services, due diligence services, valuation, market studies, feasibility studies, financial analysis, impact studies, purchase price allocation, property tax appeals, and highest and best use analysis. Ms. Kang has managed and conducted a diverse assortment of consulting and appraisal assignments that involved the public and private sectors, single asset and complex portfolio projects. She led the development of complex financial analysis of large-scale projects and valuations of portfolio acquisitions, recommended development program and scope of facility for new, proposed and/or repositioned hospitality assets, and provided guidance to clients on meeting investment requirements.
Ms. Kang holds a Bachelor of Science Estate Management degree with First Class Honors (summa cum laude) from the University of Greenwich, United Kingdom. She holds the MAI designation from the Appraisal Institute and she is a Fellow Member (FRICS) of the Royal Institution of Chartered Surveyors. Ms. Kang has served on the Appraisal Institute's Experience Review Panel and played an instrumental role in AI's China membership expansion by way of translating the comprehensive exam, and conducting experience interviews and screening. Additionally, Ms. Kang was the founding co-chair of the Southeast Chapter of RICS. Ms. Kang served on the AHLA's Women In Lodging (WIL) Executive Council and is the founding chair of the Georgia Women In Lodging (GWIL) as well as the recipient of AHLA's 2010 State Leadership Award. Ms. Kang is an active member of Commercial Real Estate Women (CREW) Network and Urban Land Institute (ULI). Ms. Kang is multi-lingual in English, Mandarin Chinese, and Cantonese.
Women of color have learned to use networking with great effect to break down barriers in the industry that exist because of race and gender.
Backed by robust economic growth, solid corporate profits and few new additions to supply, the resort sector has been a star performer since the last recession. | Looking at data from the past decade, JLL analyzes which resort size performs best in occupancy, ADR, RevPAR and overall profit.
During the COVID-19 pandemic, some hotel owners suddenly found themselves shut out of the debt market and turned to the JLL Valuation Advisory Group for advice. JLL proceeded to help them chart their path forward. Read on for their insight given to prospective owners.
"Networking is simply relationship building in what is a very relationship-driven business.”
"Most hotels suddenly found themselves operating in a negative- to zerocash flow environment and facing a tremendous amount of uncertainty, which can make it challenging to determine property values. Some transactions are closing at prices down 10% to more than 40% compared with pre–COVID-19 values. The range reflects market dynamics, property characteristics, asset performance leading up to 2020 and other operating circumstances. However, we’re also seeing sales that reflect little to no price discount because of asset- or deal-specific attributes."