Award-winning IT executive recognized for transforming enterprises and driving global strategies with digital innovations, seamless customer experiences, and world-class business solutions. Ability to navigate evolving business needs, steer complex strategic programs, improve margins based on data insights, and continuously drive profitability to bolster shareholder value, prepare private equity firms for IPO, and meet diverse business demands. Led and participated in 15 sizable integrations (including mergers, acquisitions and divestitures). Accomplished at managing $200M+ budgets and recognized in industry for Subject Matter Expertise across Operational Excellence, Strategy Development, and Agile Execution. Adept at cultivating partnerships and building trusted cross-collaborative relationships resulting in CSAT scores of 9+ across all services while maximizing business value and leading 450+ diverse and global employees. Experience complemented by an MBA & MS in Computer Science Engineering with expertise on enterprise transformation, boosting user satisfaction, and improving quality.
IT projects cannot be done in a bubble. If your initiative is not aligned with business priorities, you are not set up for success from the outset and you will be swimming against the current at all times.
With the need for digital services accelerating, software projects must be efficient and value-driven. Adopting agile (the right way) is just the start.