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Chris Todd

CEO at Theatro
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Chris is responsible for leading Theatro’s overall direction, strategy, and growth. Chris is a “roll up your sleeves” type leader who is passionate about the strategy of a business. Chris believes that most every idea can be a winner…it’s all about figuring out the strategy angles to drive success! As a co-founder, Chris has been instrumental in guiding Theatro from an early innovative concept into a fast-paced growth company.

Chris has 25+ years of experience in senior executive positions with small start-ups and large multinationals in a diverse array of industries, including software, networking and apps for leading hardware and software companies including Cisco Systems, AppTrigger, Metaswitch, Extreme Networks and Newbridge Networks.

  • Enhance Holiday Shopping: Streamline In-Store Processes
    Chris advises retailers to streamline in-store processes, focusing on traffic flow and personal touchpoints. "Ensure your team can communicate instantly to call for assistance or backup." These adjustments promise a seamless shopping experience, encouraging repeat visits.
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  • “While AI has significantly transformed online shopping, its influence on physical retail is only starting to unfold. Our data shows that Americans prefer in-store shopping, yet they want the benefits associated with e-commerce, such as immediate assistance, personalized suggestions, and convenience. With the rise of Generative AI, frontline workers have the ability to leverage their voice to access an extensive database containing detailed product information, tailored recommendations for a personalized experience. Generative AI opens the door for new possibilities with real-time, personalized shopping experiences. Moreover, by leveraging AI to analyze in-store interactions, retailers can gain insights into customer preferences, employee efficiency, and store operations, thereby making informed decisions to boost productivity and revenue.”

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