Christa Foley is vice president, people at streaming media platform Plex. Before Plex, she spent 16 years at Zappos.com as the Senior Director of Brand Vision & Culture and Head of Talent Acquisition where she helped grow the team from 80 to 5,000 across multiple locations. Christa was inspired to join the Plex team as their belief in and commitment to company culture is similar to Zappos’ and because Plex is a customer-centric team with a culture focused on kindness and respect for all. For Christa “culture matches” are the most important part of hiring because employees that are aligned with a company’s values will be engaged and happy. Not only is it the right thing to do for your people, it ultimately leads to better results for your business. For her first eight years at Zappos, she was a part of creating the core values, building the recruiting function and team and developing a core value interview assessment. Later, she also worked with Zappos Insights where her job was to share the Zappos culture with the world, as many people, from individuals to small business owners to big business, expressed interest in wanting to not only know what Zappos did, but also how they did it. The last part of her career at Zappos she co-held the Zappos Brand Vision role with late CEO, Tony Hsieh.
Zappos, the famous online shoe retailer that was acquired by Amazon for $1.2B in 2009, has one of the most talked about company cultures in...
At Zappos, employees are encouraged to bring their whole selves to work, even their "weirder" quirks. It's a fun atmosphere, full of people who embrace the unique work environment. And Christa Foley is the woman responsible for making it all click.
The biggest mistake at Tony’s first startup was to start hiring through a normal process for skills rather than culture fit. He ended up selling the company to Microsoft because at a year in, he said he didn’t like coming into the office anymore.