Christina Kosmowski is President of LogicMonitor, where she leads go-to-market strategy, R&D, customer success and operations. She has spent nearly two decades holding leadership positions in the enterprise software space. Prior to joining LogicMonitor, Christina was the Global Head of Customer Success and Services at Slack. Christina also spent 15 years at Salesforce, where she oversaw functions including renewals, consulting, support, and customer success management. Christina started her career as a manufacturing engineer at Tenneco Packaging after receiving her BS in Industrial Engineering from Northwestern University and later transitioned into consulting. Christina also previously worked as a project manager at Inforte, a global consulting firm specializing in e-business software applications.
Christina Kosmowski established her career creating customer success at hypergrowth companies Salesforce and Slack .
I'm a little biased, but I was very fortunate to be at two of the best SaaS companies out there. I spent 15 years at Salesforce, helping it grow from $20 million to almost $10 billion in revenue, and subsequently spent four years at Slack. At Slack I also saw massive hyper-growth as we scaled from $90 million to about $1 billion in revenue.
My focus has been helping scale through hyper-growth as a pioneer in customer success. I was on the ground floor of establishing customer success at Salesforce and did the same at Slack. It’s long been a passion of mine - creating the ability to translate our products into business value for our customers and bringing customer centricity to organizations.