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Christine K. Channels

Head - Community Banking & Consumer Governance at Bank of America
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Christine is the Head of Community Banking and Consumer Governance at Bank of America. She is responsible for increasing financial resilience and creating economic mobility by making investments that align with the Community Reinvestment Act, Hispanic-Latino priorities, and technology initiatives. Additionally, Christine oversees consumer governance, responsible for designing and implementing operational excellence efforts in support of over 70,000 employees in retail, preferred, and small business to drive responsible growth, deliver client care, and foster a strong risk culture in an operationally sound environment.

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  • Gen Z is ambitious and enterprising, and taking positive actions as they join the workforce and make some of their first financial and career-driven decisions. Current economic and inflationary headwinds have created added challenges for many. Through our Better Money Habits platform, we're connecting these young adults to a wide range of resources and guidance designed to give them the skills, knowledge and confidence to succeed financially.