Colleen Berube | Source | CIO at Zendesk

A big part of my role is to be responsible for the business systems and we want to continue to be adaptable, flexible and agile as a company. I’m looking at how to scale a model that has let the company grow really quickly.

So, how do you put a loose net around it and keep the flexibility and autonomy that we had, but make sure that we’ll continue to be able to scale as we grow between 30 and 40 per cent per year.