As a visionary leader, Courtney partners with stakeholders by thinking creatively to remove barriers and silos and embrace transformation to drive strategy through execution, ensuring that customers’ needs are met. Her leadership style inspires high-performing teams and cross-functional partners to focus on delivering strong business outcomes. When faced with new or emerging risks, a need to reduce expenses, or a call to action to create new programs and processes, she redesigns and changes the way teams work together by breaking down hierarchies to achieve company objectives through collaboration, finding and making space for input by mentoring and sponsoring diverse employees.