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Cristy Ward

Chief Strategy Officer at Mortgage Connect
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Cristy Ward is a seasoned mortgage executive who has worked with numerous top-20 lenders developing strategies for success, creating product solutions, and finding ways to enhance efficiencies that both mitigate risk and create a better borrower experience. Her breath of expertise includes Title Insurance, Settlement, Loss Mitigation, eClosing, Default Services, and Appraisal Expertise.

Cristy is also President and Founder of the Women Empowering Women Financial Services, which she created to give support and peer to peer collaboration for Executive Females and women on the climb in their career.

Widely recognized within the mortgage industry, Cristy has been named a Top 40 Leading Lady in U.S. Housing by MReport, is a two-time winner of the HousingWire Women of Influence award, and has won the 2021 NEXT Powerhouse Partner award and the MBA Doc Jore Award for Excellent Service.

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  • "I felt there was a real need to bring innovation to an area that hasn’t traditionally focused on innovation. Mortgage Connect has the expertise and capabilities to really help servicers create a better borrower experience, workflow automation, and business processes. We are uniquely positioned to help them reduce costs and create efficiencies in their organizations while moving them into more of a digital landscape, evolving their servicing platforms. Mortgage companies spend significant time and effort on the Digital Consumer Experience in the Origination process, but historically Servicing has not been prioritized with the same focus. We wanted to extend that forward thinking into Servicing and create an exceptional borrower experience in Loss Mitigation and Default."

    The demand for the product is driving competition with more nonbanks entering the space, Cristy Ward, chief strategy officer of Mortgage Connect, said. "What we are also seeing is more competition for the product. Nonbanks are entering the market at this time which means more lenders are getting in on the action," Ward said. "Competition among these lenders will make it better for consumers with more programs and a competitive rate environment." - Fox Business

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