Managing headcount is an important way to rightsize a business during a crisis for later success, but it's also one of the most difficult things to do. It's necessary to monitor the commercial hiring model very closely to ensure there isn't an over (or under) hiring of the go-to-market headcount.
Start with below-the-line costs, be strategic on headcount and cloud spend, and look for ways to get customers to newer products, finance executives say.