Damien is currently heading Artificial Intelligence and Machine Learning across all domains at Simplr. He has experience in building and leading data science teams, and developing high impact ML solution across all aspects of the company, from ideation to production.
Artificial intelligence has grown to the point that AI Chatbots are nearly indistinguishable from humans, which makes them useful for handling repetitive tasks in an office setting. Experts say there are still details to work out, however.
At the end of the day, is it truly important to know whether someone is using a chatbot to communicate with you if the info is conveyed as planned? An analogous situation would be to wonder if someone uses a calculator to perform a complex operation. What matters is the result, not how you get to it.